This project focused on redesigning the user interface and experience of a CIBC ATM with a strong emphasis on accessibility, clarity, and ease of use. The goal was to create a more inclusive banking experience for all users, including those with disabilities.

I began by identifying pain points in the current interface through research, user personas, and journey mapping. Key challenges included outdated navigation, lack of accessibility support, and confusing flows. The new design addressed these with simplified interactions, clear visual hierarchy, and accessibility features like Braille, audio guidance, and palm recognition.

Using a user-centered design process, I developed wireframes, sitemaps, and high-fidelity mockups. The final interface was clean, intuitive, and responsive, demonstrating how thoughtful UX and inclusive features can improve everyday technology.